Saturday, July 29, 2017

good as new

In 1999 (I think), I bought this recliner and ottoman. It's an Ekornes Stressless recliner (a Dipolomat, I think). It's super comfortable, and it's lived with me in five apartments and houses.

A week or two ago, I noticed that two of the feet on the ottoman had broken.

I contacted Ekornes, but didn't hold out much hope. What sort of support could I expect on an 18 year old chair? For all I knew, they didn't even make the same parts anymore. But not only did they send me new feet, they sent them free of charge! What service!

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